If a signatory does not sign his document after a certain period of time, how a reminder to invite him to sign can be triggered?
A signature transaction must be performed 14 days after its creation. After that period, it will be expired and no more reachable. A new transaction will have to be created.
Reminders to signatories are sent by the creator of the collection of signatures in two different manners ;
- In case of a signature via the Universign Web portal: From the dashboard, in the list of signature collections : Click on "Relaunch" in front of the relevant signing session.
- In case of signature via API: use the call "requester.relaunchTransaction"