Manage My Account

My account

• I want to cancel my subscription.
• I forgot my password to access my Universign account.
• How can I create a Universign account?
• Why and how to certify my identity on Universign?
• I have requested a digital identity, how long will I need to wait before I get a response?
• How can I change my email address?

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My organisation

• How do you add a user?
• Is there a maximum size for one/several document(s) that I want to have signed?
• In our organisation, there are several of us who need to timestamp files. Is this possible with Universign?
• What is the difference between an administrator and a user?

The status and activities of OED users

• What is an OED, why become an OED?
• How to become an OED?
• Universign's identity validation principles
• What to do when the "Identity document unrecognized" message appears?